Senior Manager, Operations Standardization


Location: Riyadh, Saudi Arabia

Job Purpose

  • Responsible for maintaining, interpreting, and developing certification standards and protocols to ensure the highest levels of credibility, relevance, and performance, and to support members to perform more sustainably.

Key Accountabilities

  • Maintain and lead revisions of the standards
  • Periodically review and identify any problems with current implementation and develop solutions that ensure the system is fit for purpose, consistent with best practice and future-proofed
  • Come up with methodologies to improve performance
  • Develop suitable reports for sites to benchmark against each other
  • Design and implement a process to improve workstations
  • Identify key data that needs to be extracted from used tools to map the time taken to complete a process.
  • Collaborate with Operations to build a system to compare processing time between tools within a workstation.
  • Address tool to tool mismatches in process Areas
  • Build a database of inputs for all process areas to address tool to tool mismatch proactively.
  • Database of inputs should cover the cross matching of software, hardware & process related inputs.
  • Suitable triggers, escalation processes & KPIs will need to be designed to address & sustain tool to tool mismatches.
  • Standardization of practices within Operations
  • Setup department alignment teams to address chronic issues, drive improvements & eliminate wastes

Knowledge, Skills & Abilities

  • Ability to present complex processes in easy to understand terms
  • Considerable skills in process improvement, business transformation, customer service, communication, leadership, problem solving and team building.
  • Ability to create detailed project plans and high level milestones across cross functional teams to ensure projects are on track
  • Ability to manage multiple projects at the same time and communicate to management any concerns regarding resources, timeline obstacles and prioritization
  • Proven experience in delivering operational business results in a service environment
  • Ability to work on project deliverables with efficient results
  • Embrace benchmarking and deliver strategies to close the gaps.
  • Understand competitors’ culture, mindset, and capabilities.
  • Understand the challenges the team faces.
  • Ignite the passion in people to achieve the impossible.
  • Give honest, tough, but productive feedback to the team, and be willing to receive it.
  • Challenge others and be willing to stand for something.
  • Have the courage to turn a crisis into an opportunity.
  • Lead from the front and lead by example.
  • Become the team that will out-innovate and out-execute the competition
  • Develop teams and team members to enable them to reach their full potential and reward them accordingly

Other Key Qualities

  • Must be detail oriented and highly organized
  • Excellent collaboration, teamwork and interpersonal skills
  • Advanced knowledge of MS Word, Excel and PowerPoint required
  • Knowledge of MS Project and other project management tools a plus
  • Strong presentation skills and ability to create presentations.
  • Ability to create process flow diagrams in Visio or other software applications as needed
  • General Knowledge of Workforce Management Tools required
  • Must embrace change and have a proven track record of process redesign
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Ability to effectively meet customer needs, taking responsibility for customer satisfaction
  • Ability to create and comprehend reports and spreadsheets
  • Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment
  • Ability to work in a fast-paced, team environment and under pressure of deadlines
  • Fluency in English and Arabic (bilingual a plus)

Qualifications an Experience

  • Four-year college degree or equivalent combination of education and experience.
  • Training Requirements (licenses, programs, or certificates): Lean Six Sigma Black Belt or equivalent experience. Project Management Professional (PMP) or related certification is a plus.
  • Minimum of 5 years’ experience leading process analysis and redesign efforts utilizing lean methodology
  • Demonstrated experience leading others in process analysis and redesign initiatives
  • Experience teaching and mentoring others in ‘Yellow Belt’ level skills and basic quality tools a plus
  • Strong analytical skills and ability to translate data into measurable action and present projects to management for evaluation and prioritization


Marketing and Communication Manager – Jeddah

Our client is a pioneer within fine arts, with multiple art galleries across the Kingdom of Saudi Arabia.

Position Summary
The Marketing and Communications Manager will report to the Gallery Director and will work closely with the gallery’s senior staff to develop a compelling brand that engenders loyalty and trust. He/she will be responsible for building brand awareness; planning, implementing and optimizing marketing campaigns across traditional and digital channels; cultivating key partner relationships through a variety of marketing initiatives; and developing a communications strategy. The Manager will be responsible for managing the gallery’s digital and print advertising, email marketing, website, social media, ecommerce platform, events, and print and digital media relations. He/she will report regularly on marketing data and analytics and use it to drive revenue growth. The Manager will oversee a growing team of marketing professionals and will be responsible for the professional development of their direct reports.

What you need to succeed:

  • Practical experience in analysis, design, implementation of successful marketing campaigns;
  • Proven success increasing traffic, engagement and client retention;
  • Experience using Art Systems, Artbinder, Mailchimp, social media systems (e.g Hootsuite) and Google Analytics;
  • Clear and compelling oral and written communication;
  • Passionate about the ways that digital media will continue to revolutionize information distribution and interaction in the arts sector;
  • Meticulous and detail-oriented approach to all tasks;
  • Ability to deliver against deadlines;
  • Excellent interpersonal skills;
  • Creative problem solving;
  • Consistency and reliability;
  • Models a professional way of working;
  • Detail-oriented and capable of prioritizing and executing multiple tasks in a fast-paced environment;
  • Passionate about the art world, general knowledge of Saudi contemporary artists.

Job Duties & Responsibilities

  • Oversee all marcomms contracts (sow, budgets, performance and reporting) – as the spoc on behalf of the company and liaison between management and the agencies.
  • Develop and implement the marketing and communications strategy to build brand equity and drive first time buyers;
  • Develop a singular brand voice and ensure the brand position in the market is aligned with the strategic goals of the business;
  • Ensure a seamless branded experience in the gallery, at off-site events and online across all platforms;
  • Develop and create content that reflects trends in client interest, engagement and transactions;
  • Manage the editorial content calendar for every platform;
  • Review all current marketing activities – events, private dinners, catalogue mailings, previews, gifts, website copy and images, email and social campaigns, etc. – to improve ROI;
  • Maintain and update the gallery’s website, including producing and posting new content, and refreshing design in conjunction with Instagram and mass email campaigns;
  • Lead SEO and apply lead generation tools to drive new visitors to the companies website;
  • Lead ecommerce initiative to build online selling platform;
  • Oversee the social media strategy and its implementation to drive interest and traffic;
  • Create new channels of communication and experiential engagement with collectors;
  • Work with Sales team to carefully orchestrate and implement “drip” campaigns to clients;
  • Generate email campaigns and newsletters featuring recent press and online news about the gallery and its artists;
  • Secure strategic partnerships and sponsorships that build strong brand associations;
  • Develop domestic and international plans to grow gallery presence and awareness and identify opportunities to penetrate new markets;
  • Serve as one of the public faces  at fairs, gallery openings, and social events to represent the gallery, gather market information and continuously cultivate personal relationships with media, partners, potential sponsors, and influencers;
  • Promote the significance and value of contemporary art from KSA to the media;
  • Maintain and update internal press contact lists;
  • Gather and interpret market intelligence so to seize opportunities quickly;
  • Participate in annual strategic planning and staff meetings, making data-driven recommendations to support conclusions;
  • Work with the Controller to develop annual marketing and communications budget, identifying key growth/savings areas; regularly report on performance on plan;
  • Establish annual KPIs for all marketing channels;
  • Track engagement and sales through every sales channel (physical and virtual spaces/events);
  • Assess competitor platforms, client requests, and site activity to improve our platforms;
  • Evolve the digital strategy and recommend solutions to advance our commercial goals.
  • Build and manage a Marketing team by providing clear directives and goals;
  • Ensure a comprehensive orientation and training process for new hires;
  • Use regular feedback and annual performance reviews to develop professional skills of the team.
  • Develop dynamic, thought-provoking public programs—talks with artists and specialists, tours to bring the work of artists to life and build an appreciation for Saudi based artists to a variety of audiences.

Special projects might be assigned to you based on the gallery program, and projects


Finance Manager – Jeddah

Finance Manager

The Finance Manager  will report to the General Director of the foundation. The finance manager needs to have excellent organizational and analytical skills and is expected to to be detail-oriented, finance savvy, have strong problem-solving skills, and an investigative nature. The finance manager needs to also demonstrate strong numeracy skills, and a keen interest in the growth, efficiency, profitability, and sustainability of the foundation’s operations. The finance manager also needs to have excellent communication and report-writing skills.

Roles and Responsibilities

  • Plan, organize, and execute financial operations of the foundation
  • Make estimates of funds required for the short and long-term financial objectives of the foundation
  • Complete financial reports, lead the month-end closing process and conduct monthly, quarterly, and annual financial forecast and reporting
  • Develop and implement plans for budgeting, forecasting, and reporting
  • Achieve a proper mix of equity and debt to minimize cost and maximize operational profit
  • Consult on possible investments that maximize returns
  • Provide financial insight and analysis to drive the business performance of the foundation
  • Manage and monitor financial metrics, KPI tracking, and reports
  • Evaluate the financial performance of the foundation
  • Understand and calculate the risks involved in the financial activities of the organization

Required Skills

  • Degree in finance/accounting or related field
  • 3+ years of work experience as a Finance Manager
  • Thorough understanding of Generally Accepted Accounting Principles (GAAP)
  • Analytical thinker with strong conceptual and problem-solving skills
  • Meticulous attention to detail with excellent organizational skills
  • Ability to work under pressure and meet tight deadlines
  • Ability to work independently and as part of a team
  • Excellent report-writing and communication skills
  • Solid proficiency in Microsoft Office, and other financial planning software
  • Must be currently residing in KSA with a transferrable iqama

Apply Now

QA/QC Manager – Civil Engineering


Job Specification

  • Number of Vacancies: 1
  • Job Type: Full-time
  • Experience: Minimum: 10+ years
  • Industry: Construction
  • Nationalities: Open to all nationalities currently residing in KSA

Job Summary

  • Functional Area: Civil Engineering
  • Location: Jeddah, Saudi Arabia
  • Job Role: QA/QC Manager
  • Reporting to: Civil Engineering Manager


The QA/QC Manager is responsible for ensuring that the quality management system (QMS) is fully implemented in an organized and efficient manner. The QA/QC Manager is responsible for delegating and assigning tasks to QA/QC Supervisors, engineers and working closely with related engineering, construction, fabrication, and repair departments.


  • Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and QMS requirements.
  • Advancing quality achievement and performance improvement throughout the organization.
  • Managing the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities including:
    1. Planning duties within the QA/QC staff and related work schedules;
    2. Establishing service standards for end users (i.e., internal department or external customer);
    3. Identifying and developing QA/QC personnel certification requirements and continuing education/training needs;
    4. Providing leadership, mentorship, and direction of all QA/QC personnel.
  • Evaluate the root cause of quality problems.
  • Identify the need for quality improvements ( Corrective action, preventive action or defect repair)
  • Complete the quality checklist
  • Update lessons learned
  • Implement the cost-benefit analysis technique, and make use of the seven basic quality tools
  • Assess the cost of conformance and nonconformance to the quality
  • Coordinate with the consultant’s representative and Site In-charge for inspection and meeting about quality problems including the closure of Non-Compliance Report.
  • Perform daily field inspections to verify contractor’s work complies with the project specifications and applicable codes
  • Submit a Daily Report identifying areas inspected, test performed and any significant findings to the concerned people.
  • Participate in the Preparatory Meetings and Initial, Follow-up and Final Inspections
  • Perform material inspections to verify that the products are to specifications and that storage, staging and material handling methods are implemented
  • Review RFIs to ensure changes are implemented in the field
  • Audit subcontractor quality control procedures
  • Coordinate all QA/QC activities with the site QC engineers.
  • Initiate and track Deficiency Report issues to completion
  • Interface with third party testing agency and the subcontractor quality teams
  • Coordinate and schedule for offsite Equipment source Inspections
  • Responsible for the quality and workmanship of every activity, thorough knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations.
  • QC Manager shall review and approve a method statement for the particular work on the site. He will make sure that it is submitted to the Consultant or Engineer and should be approved prior to starting the job on the site. The QC Manager shall review and approve the method statement ahead of schedule for the jobs and consider making a plan for all the method statements preparation and submission.
  • If any comments on the method statement the quality manager will review it, any corrective action in the comments shall be immediately complied and eventually revert back for final approval.
  • QC manager shall make sure that the job to be inspected is completed so that there will be no revisions or rejection of the inspection.
  • The quality manager shall prepare a QC weekly report. You shall state all the activities that you performed in the past week and critical issues that you have noticed. The documents submitted and to be submitted shall also be included in your report.
  • Control all achieve documentation upon the completion of the project.
  • QC manager should review the quality reports, mill test certificates, request for inspection to the consultant, and follow up on them until they get approved, and issue a log for this.
  • Implement the QA/QC management system at site
  • Coordinate with the customers representative on all quality matters
  • Coordinate with the site QC engineers for the completion of as-built turnover documentation
  • Review the project specifications and knowledge and Analyze survey reports, maps, drawings, blueprints, aerial photography, and other topographical data to plan projects.

The successful candidate is likely to meet all of the following criteria:

  1.  Bachelor’s Degree in Civil Engineering.
  2. Excellent user of engineering software (AUTOCAD)
  3. (10-15) years of related work experience involving typical estimating activities
  4. Excellent written and verbal communication skills. Arabic language is also needed.
  5. Must have a clear understanding of, and ability to work with, construction contract commercial documents, drawings and specifications.
  6. Proficient in using MS Office: Excel, Outlook, PowerPoint, word..etc.
  7. Good team worker but able to exercise own judgment and able to work independently and make decisions Effective communicator, Excellent prioritization and planning skills.
  8. Preferred work experience with subcontractors, in the construction field.
  9. Preferred relative experience in the Saudi Market.
  10. Preference projects, Railway projects, pipeline projects, and governmental sector projects.
  11. ARAMCO certified candidates are a plus.
  12. Certificates in the Quality Management are a plus.

Interested candidates please send your CV and contact details to referencing ‘QA/QC Manager’ in the subject line

Project Manager – Civil Engineer

Job Specification

  • Number of Vacancies: 1
  • Job Type: Full-time
  • Experience: Minimum: 10+ years
  • Industry: Construction
  • Nationalities: Open to all nationalities currently residing in KSA

Job Summary

  • Functional Area: Civil Engineering
  • Location: Jeddah, Saudi Arabia
  • Job Role: PM – Civil
  • Reporting to: Civil Engineering Manager

Job Overview

Projects Manager is primarily responsible for overseeing the building of construction projects. They are involved in the areas of pre-planning, budgeting, resource allocation, contract negotiation, and worker coordination. Project managers might supervise construction site personnel and subcontractors, attend daily, weekly and monthly project progress meetings, and monitor compliance with building and safety codes and regulations.
Project Managers should balance between project constraints, assumptions and risks in accordance with contractual obligations, good engineering practice and industry standards, and in a manner satisfactory to the Client and the Company. Projects Manager involves total management of the project’s technical, financial, and administrative functions. Project Managers are responsible of defining the WBS, cost and time baselines, and they should avoid gold plating and follow the activities exactly as per the WBS.

Job Duties and Responsibilities

  • Projects Manager is the sole responsible for the success of his project.
  • The Project Manager is responsible for planning, executing, monitoring and closing the projects, and liable for the results of the project.
  • The project Manager should have strong communication skills.
  • Participating/ assisting in tender process i.e. in Estimation, submission, review and design and being able to provide reasonable/justified breakdown of his inputs to the estimation department.
  • Accomplishes project objectives by recruiting, selecting, orienting, training, assigning, scheduling, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions and enforcing policies and procedures.
  • Should have good potential shown by satisfactory past performance and growth in technical, fiscal, and management responsibilities in the engineering field.
  • Review the project in-depth to schedule tools, materials deliverables and estimate costs.
  • Should have acceptable leadership experience to direct and manage a 150+ person staff.
  • Oversee and direct construction projects from conception to completion.
  • Superior initiative, judgment, and ability required to assume the total leadership of a complete small, moderate and large-scale project(s).
  • Oversee all onsite and offsite construction work to monitor compliance with building and safety regulations.
  • Coordinates with Engineering Director to complete outlining scope, goals, deliverables, resources, budget, and timing
  • Clearly communicating expectations to the management related to the ongoing projects
  • Resolving all issues, disputes and overcoming obstacles throughout a project’s life cycle
  • Tracking and reporting on project milestones, and providing reports of project status, outstanding risks and issues, and key chances in scope or schedule to top management
  • Effectively managing project scope by ensuring any changes are documented and approved
  • Coordinating and control the site activities in accordance with project schedule, terms and conditions of the construction contracts / SOW.
  • Supervise the performance of subcontractors and vendors to ensure projects built in accordance with contract requirements, plan and Execution.
  • Any other task assigned by top management.
  • Generally responsible for all project contractor(s) oversight, daily management of quality assurance, Quality Control and safety program/procedures adherence.
  • Reviews all work for compliance with the contract. Identifies out-of-scope work requirements. Prepares contract change notices as required or Prepare Variation Orders.
  • Assess all change requests, and study the time and cost impact imposed with these change requests.
  • Maintaining construction schedules working with field operations team to ensure timely completion of tasks and project(s).
  • Define all possible risks mitigate the risk prior to the start of project.
  • Ensure quality construction standards and the use of proper construction and inspection techniques.
  • Effectively Coordinating staff, internal and external resources.
  • Monitors the progress of all project(s) functions and reports on their status to the Company higher Management and Client as required. Gives particular attention to reporting matters affecting project(s) overruns or delays and makes every effort with Company higher Management and Client’s to rectify these conditions.
  • Performs other project management functions as required by Company higher Management.
  • Establishes project management procedures for execution of construction management tasks.
  • Creates, modifies, and updates the Project Management Plan and Project Execution Plan as required
  • Supervises the project(s)’ staff members such as Project Engineers, Site Engineers and other personnel.
  • Evidence of acceptable personal characteristics which will enhance Client relationships and maintain a good image of the Company.
  • Meets financial objectives by forecasting requirements; preparing and scheduling expenditures; analyzing variances; initiating preventive and corrective actions.
  • Provided direction to personnel responsible for project execution, equipment, and transportation
  • Should be able to execute the projects and services consistent with the quality and safety objectives.
  • Initiating and maintaining good relationship with Sub contractor(s) and Suppliers.
  • Consistently prioritized tasks in order to ensure successful delivery of quality projects on time and within budget.
  • Ensure the timely close-out of projects including completion of punch list and final submission of all close-out documents
  • Oversee and direct the management and construction of projects from conception to completion.
  • Collaborate with Projects engineers, site engineers, technical department and clients (whenever required) to determine the specifications and different metrics of the projects.
  • Direct and manage Project management team, construction team and sub-contractors and all projects resources, and being able to assign responsibilities, coaching & mentoring the team and responsible for sites’ logistics and material controlling at site and at the camp.
  • Review projects in depth to come up with a realistic project’s budgets and schedules which can be approved by all related parties. In addition, he will be responsible of monitoring updating both Budget and schedule and being able to suggest to management options for reducing the cost and decreasing the schedule whenever asked for.
  • Monitoring compliance to applicable construction codes, practices, QA/QC policies, performance standards and specifications of the company and their sub-contractors.
  • Interacting daily with the clients project management team as authorized by the company’s engineering department communication channel and attending site technical and construction meetings.
  • Work with the technical department assuring fulfilling the collection of the data requested from their side for both ongoing projects and prospective sales projects.
  • Responsibly of Quality Management QA/QC (if required by management) including the preparation of all quality related submittals e.g. MIR’s, RFI’s, RFT’s, site drawings and document submittals as well securing the approval from the client or client’s assigned representative.
  • Report effectively to the Engineering director and communicate efficiently with other project managers to provide assistance and technical support.
  • Plan, and implement an effective way to maximize the productivity rate of the resources used between different projects including the rotation of resources between different sites, projects and areas.
  • Identifies project responsibilities by determining the phases and elements of the project and the person in charge of each item.
  • Being able to extract performance data from site and then generate performance reports to be added to the department performance information system.
  • Having the ability to understand contracts language and apply them at site, while raising the flag to management whenever there is a change that is about to happen which might have a time and/or cost impact.
  • Prepares status, progress and forecast reports (internal and external) and allocates project resources appropriately; approves site expenditures; employee contractor contract while keeping an accurate record and electronic data base of all elements of the projects.
  • Presents procedures, rules and regulations to those involved in the project; maintains a safe, clean and productive environment through enforcing procedures. Maintains project integrity and reputation through compliance with state and federal regulations.
  • Follows the department workflow procedures and its updates as instructed by management e.g.: coordinate internally between technical department, sales department, installation team and other related departments to assure fulfilling the tasks addressed by the Engineering Director.
  • Coordinating with Technical Department to help in preparing the projects’ technical take off & BOQ’s and perspective jobs technical submittals (if required).
  • Adhere to the department / Company work process & standards.
  • High sense of responsibility, team work, creativity, fairness, commitment and to be initiative, confident, multi-function and can work under pressure.
  • Select tools, materials and equipment and track assets & material inventory to meet contractual conditions of performance with attention to budgetary limitations.
  • Monitor and control the scope, time and cost changes throughout the project’s lifecycle and issue the needed variation orders along with their supporting documents for the projects director’s approval.

Minimum Qualifications/Experience/Requirements


  1. Transferable Iqama for non-Saudi’s.
  2. A bachelor degree in Civil Engineering with a valid engineering practice license.
  3. Minimum of (10) years’ experience in the project management field (5+) as a project manager.
  4. In-depth understanding of construction procedures and material and project management principles and familiarity with quality and health and safety standards.
  5. Excellent written and spoken English. Arabic language as well.
  6. Valid Driving License.
  7. Project management, supervision, leadership skills and decision making ability and experience in supervising construction drawings, survey measurements, issuing shop and as-built drawings.
  8. Familiarity with the planning and project management software packages, ability to plan and see the “big picture” and must be Competent in conflict and crisis management.
  9. Good team worker but able to exercise own judgment and able to work independently and make decisions Effective communicator, Excellent prioritization and planning skills.
  10. Excellent negotiation skills
  11. Excellent Knowledge of Auto CAD & Retail construction
  12. Proficient in using MS Office tools (Excel, Word, Power point), Outlook, MS Project, AutoCAD and Adobe Acrobat PDF.
  13. Capable of leading teams efficiently, resolve technical/commercial matters with client & Sub contractors.
  14. Understanding of International Building Codes & US Green Building Council LEED Project Requirements.
  15. Understanding of FIDIC requirements.
  16. Experience in managing multiple contractors at work space or at Project Site.
  17. Experience in Closing Out and Commissioning Projects.
  18. Mandatory construction experience in vertical and horizontal projects.
  19. Mandatory knowledge of claim mitigation.
  20. Understanding of complex civil, structural, mechanical, electrical, fire protection building systems, and how they interface.
  21. Prior experience in KSA and availability of transferable residency is mandatory.
  22. Understanding of Oracle Primavera Schedules, Cost Engineering, Estimating, and Unit Price Contract Management.

Preferred qualifications

  1. Preferred work experience with subcontractors, in the construction field.
  2. Preferred relative experience in the Saudi Market.
  3. Preference projects, Railway projects, pipeline projects, and governmental sector projects.
  4. ARAMCO certified candidates are a plus.
  5. Preferred work experience with main contractors, consultants, fire safety products, fire and smoke curtains to be more specific, interior fit-out manufacturers/Sub-contractors, or interior design firms.
  6. Time and cost management, high sense of emergency, perform under pressure and high sense of flexibility.
  7. PMP certificate or any other management certificates are a plus.

Interested candidates please send your CV and contact details to referencing ‘PM – Civil’ in the subject line