HR Officer – Jeddah

Job Specification

• Number of Vacancies: 1
• Job Type: Full-time
• Experience: Minimum: 4+ years
• Industry: Fine arts
• Nationalities: KSA Nationals only

Job Summary

• Functional Area: HR
• Location: Jeddah, Saudi Arabia
• Job Role: HR Officer
• Reporting to: Operations Director

Job Purpose

Reporting to the Operations Director, the HR Officer works closely with the leadership team to ensure proactive, legally compliant and flexible provision of HR policies and benefits for all employees.

Job Duties and Responsibilities

Employee Relations
• Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases with professionalism and integrity;
• Liaise with department heads in instances of poor or inappropriate conduct; hold appropriate internal meetings and set improvement plans as needed;
• Liaise with attorneys, mediators and arbitrators when necessary;
• Ensure handbooks and policies are user-friendly and provide a comprehensive explanation of company policies and procedures;
• Review handbooks annually and update policies accordingly;
• Monitor staff performance and morale, ensure the leadership team are aware of issues as they arise;
• Recommend ways to improve staff performance and morale;
• Ensure timely management of deadline-related HR matters such as end of probationary periods, visa deadlines, maternity leave deadlines, etc.;
• Work with department heads to ensure cover for staff absence;
• Advise on applications for flexible working conditions;
• Ensure staff is aware of policies for reporting grievances and protections for complainants.

Compensation and Benefits Administration
• Work with the Finance Officer to administer monthly payroll and staff benefits in a timely and accurate manner, including pension, medical and family leave, etc.
• Confirm over-time and extra pay with managers. Enter to the payroll report
• Annual review of staff benefits to ensure employee satisfaction and competitive pricing;
• Liaise with external benefits providers;
• Ensure compliance and timely payment of healthcare premiums, severance, unemployment payments, disability insurance and workers compensation, etc.;
• Clearly communicate terms surrounding employment benefits so that every staff member understands the policies that impact them;
• Develop meaningful and engaging staff events in alignment with the Operations Director
Training, Development and Performance Evaluations
• Work with department managers to asses training and development needs;
• Ensure mandatory trainings are completed (i.e. Art Systems, phone system, first aid, etc.);
• Ensure job descriptions are reviewed annually as part of an evaluation process;
• Ensure evaluation forms are consistent with current job descriptions;
• Detail the hard and soft skills necessary to advance within every department;
• Ensure the career path for every position is understood by managers;
• Maintain company policies (operating hours, personal time off, expenses, etc.);
• Organize and manage the schedule for an annual evaluation process with the leadership team;
• Prioritize training and development requests following performance reviews;
• Submit summary report to the leadership team;
• Provide timely feedback to the leadership team on non-compliance;
• Work with the Operations Director to determine career bands and salary ranges;
• Work with Operations Director to correlate performance evaluations to fixed and variable compensation.

HR Data & Analytics
• Research local market rates to ensure salaries are competitive;
• Maintain accurate and detailed employee records;
• Maintain a secure HR database to protect confidential and private employee information;
• Monitor Personal Time Off and sick days to identify and address any concerning trends;
• Provide guidance to managers in relation to difficult repeated sickness/return to work cases and advise on action as necessary.
Recruitment, Staffing, On-boarding and Departures
• Work with the Operations Director to review staffing needs, department re-structures as required;
• Project costs for current and future staffing and employee initiatives;
• Maintain a database of candidates and industry leads to identify talent for open positions;
• Lead on recruitment of new hires;
• Liaise with external recruitment agencies and manage job ads, careers inbox etc;
• Attend first and second round interviews as required;
• Collect references;
• Ensure contracts, offer letters, agreements, and the Employee Manual are sent to new hires;
• Secure signatures for Employee Manual, non-compete and non-disclosure agreements;
• Ensure new employee paperwork is completed and audited;
• Oversee the on-boarding schedule for new staff members, as the role and department require;
• Provide coaching to managers for gallery HR and management processes;
• Conduct exit interviews to identify persistent issues that may need to be addressed; and, to set up the incoming candidate for success;
• Ensure professional transition of duties and departure for all exiting staff.

Administration
• Manage the governmental platforms and ensure legal documents are up to date
• Manage the office supply and be the point of contact for the office related administrative tasks and maintenance
• Arranges and coordinate the travel needs for company employees and guests
• Schedules hotel, flight, and car rentals and prepare itineraries
• Assists with Visa processing and other travel related documentation
• Develops Corporate agreements and credit facility with hotel, travel agency, and car rental
• companies

Requirements
• BA in Human Resources Management
• Minimum 4+ year’s in HR Management role
• Demonstrates good judgment and excellent negotiating skills
• Discrete and professional manner
• Ability to handle confidential material sensitively
• Excellent interpersonal and communication skills
• Ability to develop strong relationships with senior executives
• Calm under pressure
• Flexible working approach
• Superlative organizational skills
• Experience working closely with leadership team
• Excellent project management skills
• Experience playing a key role in effective change management
• Excellent working knowledge of MS Office Suite and HRIS systems such as ADP Workforce

Interested candidates please send your CV and contact details to profiles@darlingtonme.com referencing ‘HR Officer’ in the subject